02-10-2019 02:10 PM - edited 03-01-2019 03:38 AM
Is anyone aware of a way to get the UCCX version using any of the API's
Graham
02-11-2019 10:36 AM
Hi Graham,
Good question. I did a quick search of the configuration apis and the CTI protocol and didn't seem to be able to find how to get the UCCX version via API. There are a bunch of messages in the CTI protocol, so maybe I missed something. I know this is very backwards, but you probably already know you can get this via CLI. Maybe you can automate it?
Thanx,
Denise
02-12-2019 02:25 AM
Hi Denise
The problem with the CLI is its complex and slow, it typically takes a minute just to login.
I was always a little surprised the version was not in the SystemInfo page
Regards
Graham
02-12-2019 08:57 AM
Hi Graham,
I totally agree with the slowness of the CLI, which is why I said it is a little backwards.
I glanced through the documentation, but maybe you can take a second pass through the different CCX APIs here: https://developer.cisco.com/docs/contact-center-express/
Thanx,
Denise
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