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Global reason code report generation

sasanka.pathi
Level 1
Level 1

Dear All,

I am running uccx8.0 standard Edition. I want to take global reason codes report, How can i do that. I think in the CCX historical report i can see the reports for preserved. But i want to see for custom reason codes.

1 Reply 1

sasanka.pathi
Level 1
Level 1

Sorry i got the solution,