12-01-2013 02:24 AM - edited 03-14-2019 12:48 PM
Any body please help to create and upload grammar into uccx script in script editor
12-01-2013 12:36 PM
Hi,
can you please give us the UCCX version and the ASR type and version.
G.
12-01-2013 09:22 PM
UCCX version is 8.5.1
I dont know which ASR version. From where i can find it
12-02-2013 12:55 AM
Hi,
well, you can find it out from the person who manages it.
What kind of ASR is that? Nuance?
G.
12-02-2013 12:58 AM
Hi,
I am not using any ASR system
12-02-2013 01:02 AM
Okay, can you tell me what you need grammars for.
G.
12-02-2013 01:07 AM
i need to take dtmf inputs
12-02-2013 01:11 AM
OK, let me get this straight. You are using VXML, right? I mean, the VXML browser functionality of UCCX?
G.
12-02-2013 01:13 AM
Ya..
12-02-2013 01:16 AM
Why?
By the way, DTMF digits are builtin, so
G.
12-02-2013 01:20 AM
k.but i used Get Digit String. i dont know whether i am getting the dtmf entered into the string variable i am using. Could you please help me to play back or view back the dtmf i entered.
12-02-2013 01:24 AM
Hi,
do reactive debugging and "Step Over" in Script Editor.
You don't need VXML.
G.
12-02-2013 01:25 AM
i also used create generated prompt to play back the variable.
but it is not playing.
my settings.please verify
12-02-2013 01:26 AM
Hi,
reactive debugging is your best friend. You can watch the variables change in real time.
G.
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