Any body please help to create and upload grammar into uccx script in script editor
can you please give us the UCCX version and the ASR type and version.
UCCX version is 8.5.1
I dont know which ASR version. From where i can find it
well, you can find it out from the person who manages it.
What kind of ASR is that? Nuance?
I am not using any ASR system
Okay, can you tell me what you need grammars for.
i need to take dtmf inputs
OK, let me get this straight. You are using VXML, right? I mean, the VXML browser functionality of UCCX?
By the way, DTMF digits are builtin, so would do but I just wonder why you are not using the UCCX Get Digit String step? Using VXML for DTMF input seems to be an overkill.
k.but i used Get Digit String. i dont know whether i am getting the dtmf entered into the string variable i am using. Could you please help me to play back or view back the dtmf i entered.
do reactive debugging and "Step Over" in Script Editor.
You don't need VXML.
i also used create generated prompt to play back the variable.
but it is not playing.
my settings.please verify
reactive debugging is your best friend. You can watch the variables change in real time.
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