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Beginner

Has 8000 row limitation been rectified in CUIC 11.6 Version? If so do we have Cisco Document reference for the same?

I understand there is a Limitation of showing number of Rows in CUIC, ie. 8000. Has it been increased in the latest version of CUIC? If Yes/No, Do we have Cisco Document reference for the same?

Thanks and Regards,
Sathiya Kumar V M
CUIC Developer
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Has 8000 row limitation been rectified in CUIC 11.6 Version? If so do we have Cisco Document reference for the same?

Hi,

No changes on 11.6.x version .

 

Historical and Real Time Reports
Historical report—Retrieves data from the historical data source. Reports are populated with interval data
that has a default refresh rate of 15 minutes. Historical reports have an upper limit of 8000 rows.
Real-time report—Retrieves data from the real-time data source. Reports are populated with interval data
that has a default refresh rate of 15 seconds. Real-time reports have an upper limit of 3000 rows.

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_1106/user/guide/cuic_b_cisco-unified-intelligence-center-user.pdf

 

Ram.S

10 REPLIES 10

Re: Has 8000 row limitation been rectified in CUIC 11.6 Version? If so do we have Cisco Document reference for the same?

Hi,

No changes on 11.6.x version .

 

Historical and Real Time Reports
Historical report—Retrieves data from the historical data source. Reports are populated with interval data
that has a default refresh rate of 15 minutes. Historical reports have an upper limit of 8000 rows.
Real-time report—Retrieves data from the real-time data source. Reports are populated with interval data
that has a default refresh rate of 15 seconds. Real-time reports have an upper limit of 3000 rows.

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_1106/user/guide/cuic_b_cisco-unified-intelligence-center-user.pdf

 

Ram.S

Beginner

Re: Has 8000 row limitation been rectified in CUIC 11.6 Version? If so do we have Cisco Document reference for the same?

Thanks Ram for the answer along with Source Link :)

Thanks and Regards,
Sathiya Kumar V M
CUIC Developer
Collaborator

Re: Has 8000 row limitation been rectified in CUIC 11.6 Version? If so do we have Cisco Document reference for the same?

12.x has the same limitation.

 

david

Re: Has 8000 row limitation been rectified in CUIC 11.6 Version? If so do we have Cisco Document reference for the same?

Contributor

Re: Has 8000 row limitation been rectified in CUIC 11.6 Version? If so do we have Cisco Document reference for the same?

Actually, version 12 has improved upon this limitation a little bit. I haven't tried it myself, but if you schedule a report, you can run reports that have 20,000+ rows.

Collaborator

Re: Has 8000 row limitation been rectified in CUIC 11.6 Version? If so do we have Cisco Document reference for the same?

I actually didn't know this to be a fact, but I just checked. There's a bit of a footnote to keep in mind. Historical reports are still 8000, but scheduled reports can be 25,000. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_1201/user/guide/cuic_b_user-guide-1201.pdf

 

Good to know.

 

david

Contributor

Re: Has 8000 row limitation been rectified in CUIC 11.6 Version? If so do we have Cisco Document reference for the same?

Exactly. Not sure why this new option wouldn't be added to the release notes since this addresses a big need. The fact that it is only mentioned in the one guide is a little strange.

Beginner

Re: Has 8000 row limitation been rectified in CUIC 11.6 Version? If so do we have Cisco Document reference for the same?

At the Tech Summit, Cisco stated only one large report, 25k row schedule could be scheduled at any time, so it's still very limited in usefulness.

Beginner

Re: Has 8000 row limitation been rectified in CUIC 11.6 Version? If so do we have Cisco Document reference for the same?

Have you tried converting the CUIC report type from database Query to Anonymous Block type report. I think there is no number of rows limitations for anonymous block query type report.

Requires additional effort in recreating and configuring the reports.

 

Enthusiast

Re: Has 8000 row limitation been rectified in CUIC 11.6 Version? If so do we have Cisco Document reference for the same?

Anonymous block reports also have the same limitations.

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