06-06-2019 08:59 AM
I understand there is a Limitation of showing number of Rows in CUIC, ie. 8000. Has it been increased in the latest version of CUIC? If Yes/No, Do we have Cisco Document reference for the same?
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06-07-2019 01:27 AM
Hi,
No changes on 11.6.x version .
Historical and Real Time Reports
Historical report—Retrieves data from the historical data source. Reports are populated with interval data
that has a default refresh rate of 15 minutes. Historical reports have an upper limit of 8000 rows.
Real-time report—Retrieves data from the real-time data source. Reports are populated with interval data
that has a default refresh rate of 15 seconds. Real-time reports have an upper limit of 3000 rows.
Ram.S
06-21-2019 11:16 AM
I actually didn't know this to be a fact, but I just checked. There's a bit of a footnote to keep in mind. Historical reports are still 8000, but scheduled reports can be 25,000. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_1201/user/guide/cuic_b_user-guide-1201.pdf
Good to know.
david
06-07-2019 01:27 AM
Hi,
No changes on 11.6.x version .
Historical and Real Time Reports
Historical report—Retrieves data from the historical data source. Reports are populated with interval data
that has a default refresh rate of 15 minutes. Historical reports have an upper limit of 8000 rows.
Real-time report—Retrieves data from the real-time data source. Reports are populated with interval data
that has a default refresh rate of 15 seconds. Real-time reports have an upper limit of 3000 rows.
Ram.S
06-08-2019 11:54 PM
Thanks Ram for the answer along with Source Link :)
06-07-2019 07:01 PM
06-07-2019 07:44 PM
06-09-2019 06:31 AM
Actually, version 12 has improved upon this limitation a little bit. I haven't tried it myself, but if you schedule a report, you can run reports that have 20,000+ rows.
06-21-2019 11:16 AM
I actually didn't know this to be a fact, but I just checked. There's a bit of a footnote to keep in mind. Historical reports are still 8000, but scheduled reports can be 25,000. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_1201/user/guide/cuic_b_user-guide-1201.pdf
Good to know.
david
06-22-2019 05:13 AM
Exactly. Not sure why this new option wouldn't be added to the release notes since this addresses a big need. The fact that it is only mentioned in the one guide is a little strange.
06-24-2019 01:06 PM
At the Tech Summit, Cisco stated only one large report, 25k row schedule could be scheduled at any time, so it's still very limited in usefulness.
06-25-2019 08:53 AM
Have you tried converting the CUIC report type from database Query to Anonymous Block type report. I think there is no number of rows limitations for anonymous block query type report.
Requires additional effort in recreating and configuring the reports.
06-26-2019 02:30 AM
Anonymous block reports also have the same limitations.
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