07-13-2016 06:53 AM
Hi, I'm brand new to Context Services, just want to learn it for the CVPD Call Studio Training Class.
I was provided with a context services account and can log into Spark with my work email address and pwd.
But when I log into OAMP as Administrator and try to register Context Services with that same work email and pwd, I get the error in the screenshot below with the message "Reg'n Failed. Access forbidden for non admin user ... User must be admin or entitled to squared-fusion-mgmt:management scope."
I have an Context Services Admin User name context-trainingaaa@ciscocontext.com But I don't see how/where to associate that Admin user with OAMP or Context Services.
HELP PLEASE!!!
Janine
07-13-2016 10:44 AM
Hi Janine, it won't be in the CCE/CVP apps, it's in the Spark config itself. The registering user account has to have full admin privileges to register which of course you already pointed that out in the error message :-)
"Someone" who set up your account has to grant that right. You might be able to grant it to yourself, not sure. You can go to https://admin.ciscospark.com/ and login with the account and password. Click "Account", click on your account then click the pencil Edit button. You'll see what rights your user has, here is what my user account has and notice I can change it so doubt you will be able to but worth a try.
Bill.
07-13-2016 10:57 AM
Hi Bill,
When I go to https://admin.ciscospark.com/ and enter my email and
password, I get an error message that "I'm not authorized to view that
page" - so do I need to contact cisco about this, since I'm the only
one on this account?
When I got the original account from the product manager Vikram, it
contained the following Admin user name. I assume I have to log in as
that user name. But, it won't let me log in using that Admin user as my
email address - so this seems to be a catch 22. Any ideas?
/Here is your account://
//Admin: context-trainingexperts@ciscocontext.com //
/
/Pwd: blah //
//Organization ID: blah blah blah/
07-13-2016 11:08 AM
I 'can' log into ciscospark.com - is there any thing I can do from there
regarding priveleges or admin?
07-13-2016 05:56 PM
Janine,
Getting you help, stay tuned …
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