cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1008
Views
1
Helpful
4
Replies

hey... error message ... ...

jdickinson
Level 5
Level 5

<ApiErrors>

    <ApiError>

        <ErrorType>Service Unavailable</ErrorType>

        <ErrorData>finesse.api.server.outofService</ErrorData>

        <ErrorMessage>SERVER_OUT_OF_SERVICE</ErrorMessage>

    </ApiError>

</ApiErrors>

4 Replies 4

dekwan
Cisco Employee
Cisco Employee

Hi Joe,

I am not quite sure how you want me to respond to this post. Can you please explain what your issue is and what you need help with?

Thanx,

Denise

Well I tried this, and I just want to understand what's the best way to put finesse back in service.


https://uccx-001-app-prod.statebridgecompany.com:8445/finesse/api/SystemInfo


<SystemInfo>

    <currentTimestamp>2017-10-30T16:57:58.506Z</currentTimestamp>

    <deploymentType>UCCX</deploymentType>

    <license>Cisco Unified CCX Premium</license>

    <peripheralId></peripheralId>

    <primaryNode>

        <host>UCCX-001-APP-PROD.statebridgecompany.com</host>

    </primaryNode>

    <secondaryNode>

        <host>UCCX-002-APP-PROD.statebridgecompany.com</host>

    </secondaryNode>

    <status>OUT_OF_SERVICE</status>

    <timezoneOffset>-360</timezoneOffset>

    <uri>/finesse/api/SystemInfo</uri>

    <xmppDomain>UCCX-001-APP-PROD.statebridgecompany.com</xmppDomain>

    <xmppPubSubDomain>pubsub.UCCX-001-APP-PROD.statebridgecompany.com</xmppPubSubDomain>

</SystemInfo>

I think we are LOL doing the IT crowd solution.

Ok...have you taken a look at the webservices logs yet? It will tell you what is down and why Finesse is out of service.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: