02-15-2007 02:23 PM - edited 03-14-2019 12:32 AM
IPCCX 4.01sr1 - Historical reporting question:
I need a report that can tell me by different queue how many calls are processed and abandonded in a 30 minute interval. Is this possible?
02-15-2007 04:31 PM
look for adding a 15 minutes interval in this document
http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_4_0/english/relnotes/crs405rn.pdf
it is for 4.0.5 but may apply to 4.0.1 too?
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