cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Community Helping Community

744
Views
0
Helpful
0
Replies
Highlighted
Beginner

Hookflash timer is expiring in GW during transfer to Avaya PBX

We've migrated from a lab CVP 3.1 to CVP 7.0(2) (because ICM is at 7.2.7) a couple of weeks ago so we're making test calls after exporting the existing 3.1 CVP scripts in CVP 7.0(2).  IOS has been upgraded on the GW/GK combo in the lab as well.  We're noticing that the HF timer is expiring at 500 miliseconds, thus HF fails (notice timestamp 08:24:35).  I've attached the GW running config and the VB log for our test call.  The test DNIS is 32064.  We've changed the HF timer from the default of 600 to 1200 to 1500 miliseconds.  This change only produced the caller hearing 2 dtmf tones instead of 4 when the timer was set at 1200.  I don't think makes a difference but the "Initiating hookflash transfer to 15536213 after pausing 500 milliseconds" never changes. 

Has anyone come across this issue before?  Does anyone know what the issue may be here and where to look for a resolution?

CreatePlease to create content
Content for Community-Ad
FusionCharts will render here