09-23-2021 07:18 AM
Dears
I have a case in here.
when I sent request to backend Host system to waiting for result , it takes a long time .
May I add a script to prompt a music while customer wait for the result back from the Host ?
when we get the result , we will receive the text string and call TTS to prompt back to customer the result.
Any idea that I can add a music play between I sent the request and receive the result before I call TTS ?
Solved! Go to Solution.
09-24-2021 09:55 AM
Two possibilities come to mind.
09-24-2021 07:16 AM
The nature of UCCX scripting is pretty synchronous so no you will not be able to "wait" for a response while you do something else. Is there anything you can do to speed up the response from the back end?
david
10-21-2021 07:45 AM
Unfortunately,That’s the customer backend system.we can do nothing about it.
09-24-2021 09:55 AM
Two possibilities come to mind.
09-24-2021 10:10 AM
10-21-2021 07:49 AM
Million Thanks , let me try these methods.
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