How do I create a secondary Finesse Admin User for PCCE?

[Martin Connolly]

Hi,

I have a PCCE deployment with Finesse version 10.0(1). I already have the user account we used to install Finesse which I use on the very rare occasions I need to access the cfadmin web page for Finesse Administration. However I have a requirement to create a secondary admin user for access to cfadmin web page for use by a different group.

Does anybody know how I can create a secondary Admin User to access the cfadmin web page? Is this even possible?

Ways I've tried, unsuccessfully;

1. Creating a PCCE admin user with role of SystemAdmin in CCEAdmin webpage in System -> Access -> Administrators
2. Creating an admin account using CLI command on Finesse set account name <account_name> with Privilege level 1. This allows me to login to CLI and the OS Admin web page for Finesse but not the cfadmin page.

Any suggestions, gratefully received.

Thanks,

Martin.

[david.macias · Accepted solution]

I don't believe this is possible and even if it was, I don't think you would  be able to restrict any access. So you'll have two accounts which see the exact same thing. So why have 2 accounts?

david