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Beginner

How do we control screen size for gadgets in finesse desktop layout ?

How do we control screen size for gadgets in finesse desktop layout ?

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Accepted Solutions
Cisco Employee

Re: How do we control screen size for gadgets in finesse desktop layout ?

Hi,

Unfortunately in Finesse 11.0 and below, you cannot change the size of the gadget in the layout. As you linked in your reply above, in 11.5, the team performance gadget will have the ability to change the height of the gadget by specifying the number of rows they would like in that gadget. The other out of the box gadgets will still not have the ability to change the height.

Thanx,

Denise

3 REPLIES 3
Collaborator

Re: How do we control screen size for gadgets in finesse desktop layout ?

You can Adjust the height of the gadget by changing the "gadgetHeight" parameter. See Cisco Finesse Administration Guide Release 11.0(1) - Manage Desktop Layout [Cisco Finesse] - Cisco

GP.

Highlighted
Beginner

Re: How do we control screen size for gadgets in finesse desktop layout ?

Thanks Gajanan, I found another reference which suggest this parameter is available with a few gadgets "specifically CUIC Live Data Gadgets".

SA

Changing height of the finesse 'TeamPerformance.jsp. gadget

Cisco Employee

Re: How do we control screen size for gadgets in finesse desktop layout ?

Hi,

Unfortunately in Finesse 11.0 and below, you cannot change the size of the gadget in the layout. As you linked in your reply above, in 11.5, the team performance gadget will have the ability to change the height of the gadget by specifying the number of rows they would like in that gadget. The other out of the box gadgets will still not have the ability to change the height.

Thanx,

Denise

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