ā09-09-2022 06:38 PM
In my requiremnet ----- I have used "" Set Varibale Node"" to put multiple Precission Queues for **if(call.callerEnterdigits 1 ,2 , 3 etc)**.
However If Customer press 1 , how to look only for that perticular PQ loggedOn condition with dynamic expression ((without doing it for all individual PQs))
ā09-10-2022 04:35 PM
You didn't say exactly how you want to use this, you can use *.Value type logic in some things. Here's some examples from the documentation.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_11_0_1/Maintenance/Guide/UCCE_BK_S0E6B2B7_00_scripting-and-media-routing-guide/UCCE_BK_S0E6B2B7_00_scripting-and-media-routing-guide_chapter...
ā09-11-2022 06:01 AM
I used a Custom function and got it working .
CustomFucntion(PheriperalVarible1)
CustomFunction is where all the PQ.LoggedON>0||PQ2.LoggedON>0..etc etc.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide