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How to achive Agent LoggedOn condition if we use dynamic expression

kavle
Level 3
Level 3

In my requiremnet ----- I have used "" Set Varibale Node"" to put multiple Precission Queues for **if(call.callerEnterdigits 1 ,2 , 3 etc)**.

However If Customer press 1 , how to look only for that perticular PQ loggedOn condition with dynamic expression ((without doing it for all  individual PQs))

 

2 Replies 2

kavle
Level 3
Level 3

I used a Custom function and got it working .

CustomFucntion(PheriperalVarible1)

CustomFunction is where all the PQ.LoggedON>0||PQ2.LoggedON>0..etc etc.