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How to check concurrent users on UCCX 8.5

alemunmo81
Level 1
Level 1

Hello All

Can anyone tell me how i can check the concurrent users on UCCX 8.5?...i have 125 premiums seats, but i don't know how many i am using concurrently.

I would appreciate the help.

Thanks.

Alexis

1 Accepted Solution

Accepted Solutions

In real time reports (Tool-> RealTime Reporting) if you click on Report/Overall Cisco Unified  Contact Center stats, it will show you how many Logged in Resources you have. That number represents how many licenses you are using.

Regards

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LinkedIn Profile: do.linkedin.com/in/leosalcie
MDGDP, CCNA, CCNA Voice, CCNP Voice Certified

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View solution in original post

3 Replies 3

In real time reports (Tool-> RealTime Reporting) if you click on Report/Overall Cisco Unified  Contact Center stats, it will show you how many Logged in Resources you have. That number represents how many licenses you are using.

Regards

Please rate all useful posts
Favor calificar todos las respuestas útiles.
___________________________________________
LinkedIn Profile: do.linkedin.com/in/leosalcie
MDGDP, CCNA, CCNA Voice, CCNP Voice Certified

__________________________________________________
Please remember to rate useful posts clicking on the stars below.
LinkedIn Profile: do.linkedin.com/in/leosalcie

Excellent. Thanks for the help. 

You can also use "show uccx cad license usage".

Thanks & Regards, Anirudh "Protocol, then product"
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