Re: how to check seat License consumed in IPCC for CAD & CSD log
Run the program ShowLicenseUsage.exe - it's probably in Program Files\Cisco\Desktop\bin but I am not an Express person and cannot be sure of the location.
It will show you which IP addresses are using the Admin program and a Seat (Supervisor or Agent) licence.
You don't need to differentiate between Agents and Supervisors - same licence. You obviously know which machines you installed the Supervsior software on, so possibly you can figure it out, but I'm guessing you don't care.
We have a user that needs access to finesse. Most users have a physical phone, but this user is just using a jabber client. I have added the IPCC extension to the user as well as assigned the user to the correct team in UCCX. But when th...
This article in specific refers to the VeriSign Class 3 Secure Server CA certificate. Many customers are concerned about their systems generating an alert similar to this:
local99 0 : 1: XXXXX: Feb 1 2020 14:00:00.105 UTC : %UC_CERT-0-CertExpired: ...
It is important to understand how to perform an AXL load test on CUCM due to large number of 3rd part Automation and customization that are happening recent years.
Automation and customization features in any Cisco product have significantly increased in ...
AXL API programming is gaining its importance day by day. The Administrative XML Web Service (AXL) is an XML/SOAP based API that enables remote management of Cisco Unified Communications Manager (CUCM) using any programming languages such as Python.