HI,
My network is having UCCX 7.0(1) build 168 with enhanced license. Supervisor has to login into both CAD & CSD to have call intervention feature.
How many seat license are consumed when a supervisor login into CAD & CSD both at a time? How to check real time status of seat license consumed on UCCX server?
Reagrds,
Abhas Jain
For your first query, please check out this post:
Run the program ShowLicenseUsage.exe - it's probably in Program Files\Cisco\Desktop\bin but I am not an Express person and cannot be sure of the location.
It will show you which IP addresses are using the Admin program and a Seat (Supervisor or Agent) licence.
You don't need to differentiate between Agents and Supervisors - same licence. You obviously know which machines you installed the Supervsior software on, so possibly you can figure it out, but I'm guessing you don't care.
Regards,
Geoff