cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Walkthrough Wednesdays
3475
Views
0
Helpful
2
Replies
Highlighted
Beginner

how to check seat License consumed in IPCC for CAD & CSD logins

HI,

My network is having UCCX 7.0(1) build 168 with enhanced license. Supervisor has to login into both CAD & CSD to have call intervention feature.

How many seat license are consumed when a supervisor login into CAD & CSD both at a time? How to check real time status of seat license consumed on UCCX server?

Reagrds,

Abhas Jain

2 REPLIES 2
Highlighted
Enthusiast

For your first query, please check out this post:

https://supportforums.cisco.com/message/1328162#1328162

Highlighted

Run the program ShowLicenseUsage.exe - it's probably in Program Files\Cisco\Desktop\bin but I am not an Express person and cannot be sure of the location.

It will show you which IP addresses are using the Admin program and a Seat (Supervisor or Agent) licence.

You don't need to differentiate between Agents and Supervisors - same licence. You obviously know which machines you installed the Supervsior software on, so possibly you can figure it out, but I'm guessing you don't care.

Regards,

Geoff

Content for Community-Ad