How to convert file from Raw to Wav

[Vinh Phan Le Tien]

Dear my friend.

I want to convert recording file from Raw to Wav.

I have get it from UCCX Server to my Computer.

I put it on this path

C:\Program Files (x86)\Cisco\Audio

Raw2Wave unity is installed in C:\Program Files (x86)\Cisco\Desktop\bin

I copy 2 Raw file (To/From.Raw) to C:\Program Files (x86)\Cisco\Desktop\bin (named 20130531091923000001754Agent754-1.From.Raw)

C:\Program Files (x86)\Cisco\Desktop\bin>

C:\Program Files (x86)\Cisco\Desktop\bin>raw2wav.exe 20130531091923000001754Agent754-1.From.Raw

continuing..

The From raw file is empty.

The To raw file don't exist.

Reached EOF in From raw file.

Reached EOF in To raw file.

After that I have changed file name to 1.From.Raw and 1.To.Raw

C:\Program Files (x86)\Cisco\Desktop\bin>raw2wav.exe 1.From.Raw

continuing..

The From raw file is empty.

The To raw file don't exist.

Reached EOF in From raw file.

Reached EOF in To raw file.

I don't know why it can't be converted to WAV file.
Can anyone help me to solve it.

Thanks in advance.

Vinh Phan

[Sunil_Vs1]

Not sure whether you tried this, http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/troubleshooting/guide/cad85ccxtg-cme.pdf

Please see page #43

-Sunil

[Chakshu Piplani · Accepted solution]

Hi Vinh,

Try using an XP machine, RAW to WAV has some path issues and does not accept "Program Files (x86)"  sometimes.

Let me know how it goes.

Regards,
Chuck

Please rate helpful posts and identify correct answers.

[brad.modelle]

Also, you can pick up Audacity, a free audio manipulation tool. Simply open the RAW data file using the software, and then Export in the file format you need.

http://audacity.sourceforge.net/

[Vinh Phan Le Tien]

Thanks Chak.

When using XP Machine, I have converted successfull single file.

But it doesn't work when I use cript (for %% in (..\..\Desktop_audio\*.raw) do raw2wav "%%~nc%%~xc")

[Vinh Phan Le Tien]

Dear Sunil.

I did it but I can't use raw2wav file.

Dear Chakshu.

Thanks 4 your ideas. I'll check it.

Dear Brad.

Thanks 4 your sollution. But I can't do it. Can you please help me to show how to do it?

[brad.modelle]

I've attached a guide. I hope I helped.

If for whatever reason you are saying that you can't get the Audacity software, I'm afraid I'm not sure what to say.

[Vinh Phan Le Tien]

Thanks for quick respone.

I can use your document to create MOH.

But in this case, I need to convert 2 recording file xxxx.To.Raw and xxxx.From.Raw to one file xxxx.wav. And I think Audacity can't do it.

[brad.modelle]

If you include the files along with exactly what you'd like done with them, I will attempt to convert. If I can, I will include the converted files and instructions for you.

[Vinh Phan Le Tien]

Thanks you Brad.

Please help me

I have attached my file 

[brad.modelle]

What order would you like them in?

[brad.modelle]

I was able to successfully open the RAW files in Audacity but they sound like modem handshake noise. I verified that RAW is a supported file format for Audacity, and opened a few other RAW sound files successfully.

Is terrible modem noise the intended sound, or is something a bit wonky?

[Vinh Phan Le Tien]

I want to convert them into 1 file .wav.

This is 2 file of 1 voice recording in UCCX.

I have export them from UCCX via SFTP and now I must merge them and convert to .wav to store.

You can read link post by Sunil_Vs1 to know about this type of file

I think it's only able to hear when we can convert them to 1 file.

Thanks so much.