08-10-2017 02:58 AM
Is it possible to filter out replies tweeted by my own Twitter account?
By Default, it seems that if I have a Twitter Account feed configured and someone mentions my Account, these mentions are shown as unread contacts. If I reply to such a contact, my reply is also shown as unread contact.
I'd like to get rid of those replies on SocialMiner contact list and only show contacts generated by someone else.
Solved! Go to Solution.
08-10-2017 05:11 AM
Hi Timo,
You might want to turn on the Author filter for your campaign. 'The author filter allows you to exclude social contacts created by specific authors from being included in a campaign. For example, you may want to filter out your own posts or posts from team members.'
Hope this helps.
Thanks
08-10-2017 05:11 AM
Hi Timo,
You might want to turn on the Author filter for your campaign. 'The author filter allows you to exclude social contacts created by specific authors from being included in a campaign. For example, you may want to filter out your own posts or posts from team members.'
Hope this helps.
Thanks
08-10-2017 11:57 PM
Hi,
Yes, had a look at that option, but that would mean that I have to list agents handling social contacts, right? That would mean extra admin work.
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