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How to find the system default scripts and prompts in UCCX 8.0

cisulenan
Level 1
Level 1

Hello everyone,

I have a bit of experience in UCCX 6.0 and just began to use UCCX 8.0. There's a question that where can I find the system default scripts and prompts in 8.0? In 6.0, I can find them in installing directory, but 8.0 is linux based so I can not do that in same way.

Thanks.

1 Accepted Solution

Accepted Solutions

Anthony Holloway
Cisco Employee
Cisco Employee

You are correct.  Because it's linux based now, you no longer have access to the files.  What exactly do you need?  Or do you just find comfort in having the files around? 

View solution in original post

5 Replies 5

Anthony Holloway
Cisco Employee
Cisco Employee

You are correct.  Because it's linux based now, you no longer have access to the files.  What exactly do you need?  Or do you just find comfort in having the files around? 

aloshah
Cisco Employee
Cisco Employee

You can Login to CLI with either root access or remote user access and get default scripts by going to

CD /opt/cisco/uccx/Scripts/system/default

At this point you have to connect to ftp server and move these default script to yoru FTP server.

I hope this helps

A)  Is rooting your server supported/recommended by cisco?

B)  How is a customer supposed to get remote user access on their own?

You are correct

Customer need to contact Tech support to get root access.

cisulenan
Level 1
Level 1

Thanks guys. It's really helpful.