cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 
cancel
579
Views
0
Helpful
1
Replies

How to get Agent Password in Finesse Gadget (Finesse Running in SSO)

ehtasham.malik
Level 1
Level 1

We have 3rdParty application which requires agent username and password, I can get agent username and password on finesse gadget with default Config.Password(). But we encounter an issue when finesse running on SSO. The same method doesn't provide the agent password it sends the NULL value in case of SSO. 

 

Is there any way to get the agent password if finesse is running on SSO. 

1 Reply 1

dekwan
Cisco Employee
Cisco Employee

Hi,

 

You should probably use the authToken from the Config (https://pubhub.devnetcloud.com/media/finesse/docs/guides/javascript-library/symbols/finesse.gadget.Config.html#authToken)

 

Per documentation, it says: The auth token string used for authentication in SSO deployments.

 

Thanx,

Denise

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: