how to get cisco provided window 2003 server?

[ashbandhujha]

when i tried to install CRS 5.0(2) FROM cd i have.cisco CRS 5.0(2) ORIGINAL.INSTALLATION is aborting with prompt that cisco provided hardware is needed for CRS. HOW to solve this issue?plz tell , i am new to this field.

[Walter Solano]

Hello Ashish,

In this case that you need to get a copy of Cisco OS you will need to contact customer service deparment and request them the installation media.

You can contact Customer Service through one of the following ways.

PHONE : 1-800-553-6387

Email :  <>cs-support@cisco.com> cs-support@cisco.com subject line put

in "Missing CD/DVD Request".

Customer service will need as much of the following information you can

provide.

1. Reason for Request

2. SO#

3. SAS/SASU (or any other Software Contract #)

HTH

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Walter Solano