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how to get UCCX sessionID in vxml

danielberbec
Level 1
Level 1

Hi,

Is there a way to get the sessionID of the UCCX call in VXML. I want to use it from Nuance VXML. It think it should be something like: sesssion.connection.sessionid , but I don't find the right format.

Thank you,

Daniel

3 Replies 3

Gergely Szabo
VIP Alumni
VIP Alumni

Hi Daniel,

what generates the VXML?

I can imagine it is a simple dynamic web application, that may accept a HTTP GET parameter. If so, the UCCX script can be configured (perhaps with the Voice Browser step) to issue a HTTP request with the GET parameter of sessonid with the value of the session id, the dynamic web application would include this string in the VXML.

By the way, what is Nuance VXML? VXML is rendered by UCCX, Nuance is only a Speech server as far as I know.

G.

Yes, the VXML is generated by a JSP app and yes I can send the sessionID as a parameter to the jsp app that generates the vxml to be included in it.

But I was looking for a way to reference the sessionid of UCCX as a session variable - if there is a way.

Yes, Nuance is the speech server.

No method I am aware of.