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Beginner

How to hide answer/end call button on Finesse.

Hi,

Is there a way to hide the answer / end call button on Finesse? I am using CCX 11.5

Regards,

Miguel Aguiluz

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: How to hide answer/end call button on Finesse.

Hi Miguel,

If you are referring to the answer/end call button in the built in call control gadget, the answer would be no. The call control gadget is not customizable and the code for the gadget is not available to the public.

Thanx,

Denise

2 REPLIES
Cisco Employee

Re: How to hide answer/end call button on Finesse.

Hi Miguel,

If you are referring to the answer/end call button in the built in call control gadget, the answer would be no. The call control gadget is not customizable and the code for the gadget is not available to the public.

Thanx,

Denise

Beginner

Re: How to hide answer/end call button on Finesse.

Hi Denise,

Thanks for your answer.

Regards,

Miguel Aguiluz

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