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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

How to perform CISCO PGs Health Check?

Hi Team, In our infrastructure, we have 48 PGs (24 active & 24 passive) across 2 data centers. We want to setup a automatic daily health check for the PGs before the business day start so that none of the CTI clients fails. Please suggest a best way to do this.

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Enthusiast

Re: How to perform CISCO PGs Health Check?

I am not sure about the automation stuff, but what you need is to capture output of below command on all your PGs:

 

opctest /cust instance name /node nodename

 

You may be able to do it with batch / shell script to connect to each PG's command line and run above command.

Highlighted
Enthusiast

Re: How to perform CISCO PGs Health Check?

Yup.. that is diagnostic framework portico available in PGs.  Connect to it using your domain credentials and navigate to Services -> List Processes, where you will see status of all your PGs and PIMs.

 

This is also a good way to look at your environment in one click.  With OPCTEST you can get more details, like last state change between two PGs.

 

3 REPLIES 3
Enthusiast

Re: How to perform CISCO PGs Health Check?

I am not sure about the automation stuff, but what you need is to capture output of below command on all your PGs:

 

opctest /cust instance name /node nodename

 

You may be able to do it with batch / shell script to connect to each PG's command line and run above command.

Beginner

Re: How to perform CISCO PGs Health Check?

Thanks for quick reply. Is there any PG URL using which we can see the status?

 

https://<pg-server-ip>:7890/icm-dp/rest/DiagnosticPortal/ListProcesses?Random=1234567890

I saw this in one of the post. 

 

Highlighted
Enthusiast

Re: How to perform CISCO PGs Health Check?

Yup.. that is diagnostic framework portico available in PGs.  Connect to it using your domain credentials and navigate to Services -> List Processes, where you will see status of all your PGs and PIMs.

 

This is also a good way to look at your environment in one click.  With OPCTEST you can get more details, like last state change between two PGs.

 

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