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Beginner

How to start development on GED188

Hi  I have downloaded the message reference guide,

but how to start developing and using these messages. I want to create a CTI application.

Thanks in advance for guiding.

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Frequent Contributor

Re: How to start development on GED188

You need to create an application that reads and writes to a tcp socket. Using CTI Server protocol (GED-188) requires knowledge of tcp socket programming.

There is no API or sample application only the message reference. Why are you not using CTIOS or Finesse rather than CTI Server protocol?

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Beginner

Re: How to start development on GED188

Sure. Thank you dlender, I understand now. We can develop a socket app. The Idea is to develop a CTI appliation that can interface with UCCE for callbacks requested at a preferred time in IVR.