We are trying to integrate Packaged CCE 10.5 with a third-party Web application using Web Services, using the following scenario:
Packaged CCE <==> Integration Web Services <=====> WebApp
Note: Integration Web Services are developed using C#.NET, Web API and XML/Json
The objective is to allow communication between both, and register changes in UCCE databases depending on the actions executed in the web app. We are also looking to use Finesse for many of the functions that need to be executed. However, when consulting the following functions in Finesse Forum:
FROM ADMINISTRATOR ROLE:
Register agent (add new agent to UCCE database).
Unregister agent (delete agent of UCCE database). Note: in this case, is it better to just change the agent’s status instead of deleting (for data integrity)? Which status would apply in this case?
Get a list of registered agents.
Register telephone extension (add new extension to UCCE database).
Unregister telephone extension (delete extension of UCCE database). Note: in this case, is it better to just change the extension’s status instead of deleting (for data integrity)? Which status would apply in this case?
Get list of registered telephone extensions.
The answer was that these functions applied to PCCE APIs, and gave us reference to the PCCE API documentation. The question here is: Can all the previously enlisted functions be executed using PCCE APIs?
To be clear, we have never used PCCE APIs before. Could someone help in specifying what do we need to do in order to use PCCE APIs calling them from C# Web Services?
Goal: Provide a simple User Interface to control, modify and customize your Webex Desk Video device.Install time: around 5 minutes (upload the UI and macro)
What can you do?
Camera ExposurePan/tiltSelf-view on/off + small/full ...
Okay, guilty as charged for creating a click bait subject. I love Python. But there are some things about Python that can be annoying if you're just starting out as a Python programmer. Let's tackle a few of them so you don't suffer from the mistakes I ha...
Demo - Webex Video device Virtual Lamp integration
Show how easy it is to create a virtual lamp and integrate it with a Webex Video device or bot. Create your own lamp using the virtual lamp bot make it create a ...
Team,As I'm using a lot of virtual environments with PIPENV, it became harder to keep track of the environments that I have setup. And that was the reason to create this script which:
List all of your (pipenv) virtual environments