We have a few custom apps deployed for editing call variables / wrap up codes etc via http post. When the agents try to run this for the first time of the day, they are required to authenticate with their details, is there anyway around this? Thanks
This is the correct behavior. All API interaction needs to be authenticated
Thanks for the reply, any known workarounds e.g. adding a dummy supervisor credentials to a header or something like that?
Just for anybody else that's interested..
This was solved using the module prefs, so you can use something like...
httpRequest.setRequestHeader("Basic " + finesse.gadget.config.authorisation);
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