We are getting the below error Intermittently for couple of agents on the finesse agent desktop screen.
http status 404 -/desktop/container/j_security_check Finesse
Attached the screenshot.
Please let me know your thoughts on this issue.
Solved! Go to Solution.
I am having a similar error. The issue occurs when the agent close the finesse while logged in. By trying to open the finesse window again, it shows the error: HTTP Status 404 - /desktop
I am just able to open the finesse again after clearing the cookies of the browser.
I found the bug CSCup91701, however it is for Japanese Locale Conditions, which is not my case.
Has anyone experienced this issue?