cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
502
Views
0
Helpful
1
Replies

HTTPS Connection to Web Service Errors with UCCX 9.0.2

rarcebido
Level 1
Level 1

I get the following error when trying to connect to a web service over https using hostname.

 

java.net.UnknownHostException

 

When using the IP address, I get this error.

 

javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No subject alternative names matching IP address

 

We did add our DNS server recently because we didn't add it to UCCX when we first installed UCCX.

 

I used this article to build my script.

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame

I believe you need to import the certificate chain (root CA, subordinate CA(s), and server certificate) to Tomcat-trust for the TLS handshake to succeed.