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BethanyTerry
Beginner

I'm looking for Agent Desktop software for 7.0(1)SR4 that is compatible with Windows 7?

1 ACCEPTED SOLUTION

Accepted Solutions

Hi,

take a look at the UCCX compat matrix: if you upgrade to 7.0(2), then you can use Windows 7 as the OS platform for CAD (no SR on 7.0(1) would allow you to do that). The problem is that the 7.0(x) release train has reached EoL and EoS, so even though you can download the upgrade to 7.0(2) from here, I would absolutely recommend you to take a look at the possibility to upgrade your system to 9.0(x) or even 10.0(x).

G.
 

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3 REPLIES 3
Gergely Szabo
Advocate

Hi.

Er... can you please explain. Is it UCCE or UCCX? What version?

Honestly, I doubt anything with version 7.x (regardless of SR) would be available for Windows 7.

G.

We have a UCCX v 7.0(1)SR4.

Hi,

take a look at the UCCX compat matrix: if you upgrade to 7.0(2), then you can use Windows 7 as the OS platform for CAD (no SR on 7.0(1) would allow you to do that). The problem is that the 7.0(x) release train has reached EoL and EoS, so even though you can download the upgrade to 7.0(2) from here, I would absolutely recommend you to take a look at the possibility to upgrade your system to 9.0(x) or even 10.0(x).

G.
 

View solution in original post

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