ICD agent changes is not showing up in desktop Administrator

[aPathipati]

Hi,

I have a strange problem with IPCC Express 3.1(2), changes i have made to ICD Agents is not showing up in the Desktop Administrator.

Could any one please suggest me.

Thank You.

Anita

[rnarayana]

Try to do the following.

Click on locations and go to setup and click on synchronize Directory services.

Thanks,

Radhika

[aPathipati]

Hi Radhika,

Thanks for reply. I try to synchronize directory services, it is comming back with error message "first entry is NULL" Does it means any thing to you.

Anitha pathipati