12-17-2007 02:34 PM - edited 03-14-2019 01:39 AM
Hello,
I am trying to figure out how to report on a number that passed through a part of a script (number of calls that went to this leg of the script). I'm sure it is possible but I can't find any good documentation for this. I can't find any place in reporting to report on Peripheral Variables or custom functions. Any ideas?
12-17-2007 04:22 PM
Your best bet would be to tag that call leg with a call type, and then report on that callType.
HTH,
Chris
12-19-2007 08:21 AM
Worked great! Thanks
12-18-2007 04:45 AM
Hi,
as Chris has told you can use Call Types.
To do this, use might use Recuallify Node and select the call type to use. Or you can build a report that identifies what is the final node from the script. To see how can implement it, you can review ICM Schema Help.
Hope this helps.
Regards,
Antonio
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