ICM 7.5.10 Ck Full recovery model and log shipping.

[Live2 Bicycle]

Has anyone seen a doc regarding the limitations of the SQL databases for ICM 7.5.10.  I want to change the database to Full recovery model and turn on log shipping.  I want to make sure this will still be supported by Cisco TAC.

Currenlty at SQL 2005 (9.00.3042.00)

The reason I want to do this is so users can connect to SQL and run their own custom sql querys.

[domgarreau]

Hello Hopewell 2,

I should say that if it's not specified that it's allowed, is's not allowed.

Check the chapter 18, for Databases, in 7.5.1 or 7.5.x, you should stricly follow the pre-requistes :

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/installation/guide/ipcc75iugcfg.pdf

Regards.

Dominique.