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ICM7.5.1 logger installation error on a sprawler

mbreddy111
Level 1
Level 1

Hi all,

    im getting the following error while installing logger

can not read registry key"SOFTWARE\Cisco Systems,Inc.\ICM\icm1\Distributor\RealTimeDistributor\currentversion\HDSEnabled"

can any one help me.?

1 Reply 1

Senthil Kumar Sankar
Cisco Employee
Cisco Employee

From the screenshot, it looks like you haven't created the HDS Database yet.

While setting the Real-Time distributor Properties, did you follow the below steps given in the Installtion Guide

Check Historical Data Server if you intend to use the HDS.

Note: If you want to configure the AW as a Historical Data Server, do not check HistoricalData Server the first time you run Setup. For a Historical Data Server, you must first installthe Admin Workstation software without the HDS option enabled. Then create the HDS databaseand run Setup locally to enable the HDS. (If you check this box and no HDS database has yetbeen installed, inappropriate values will be set that will not be reset by simply creating thedatabase later. Conversely, the HDS database cannot be created on a Distributor AW until theDistributor AW has been set up.

Can you click on Server-->Configure and check for the HDSEnabled check box in the same ICMDBA tool

Regards,

Senthil