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ignore star from digits capture

my digits element is capturing 'star' also as a valid input . and when i am playing it back with say it smart it is throwing an exception . I can handle this star case in my SIS but i think better way would be to ignore star from digit capturing. How can i ignore star as a valid digit if i am expecting n digits?

3 REPLIES 3
janinegraves
Rising star

The Digits element allows the * now. You can use a Decision element to
check if the Element Data 'contains' Constant String * to prevent the
SIS errors.

Or you could use the Form element to collect input instead of the Digits
element.

Set the setting DTMF Keypress to include one \d for each digit.

For example:  \d\d\d\d  to collect 4 digits (here * will cause a nomatch)

If you want 4 to 6 digits, use \d?\d?\d\d\d\d

If you do it this way, the final \d? is optional AND repeatable
\d\d\d\d\d?  allowing 4 or more digits.

Good one to know.

What is SIS error means?

SIS is for Say it Smart.
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