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Import Customer Contact in UCCX dialer automatically

Hi,

How we can import customer contact (ANI, Name etc) to outbound campaign automatically. Exact requirment is, we want to collect customer contact from the CRM and put in a location in a .text file and then this .txt file will be uploaded automatically to a specific campaign.

Another query here is , if this .text file generate frequently lets say 100 no. per hour. Then how dialer will behave ? Will it start dialing after every upload?

Please help.

Thanks,

Muzammel Haque

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