In Finesse 12.6 ClientLog.log is not working

[rk06]

Hi Community users,

 Recently upgraded finesse from 11.6 to 12.6 and then facing issue with a custom gadget, this gadget is hosted on a IIS webserver and have a "gadgets.io.makeRequest(url, response, params)" method written inside to send some call info to a PHP page for some DB insertion, it is working fine on 11.6 Finesse but after upgrade it has stopped to do the DB insertions, the URL to make request has been upgraded to HTTPS but still it is not working. To debug when I tried to put clientLogs.log it is not writing anything in log, even Console.log is not working and not able to see anything in Browser. Any help in this will be highly appreciated.

using following method for client logs

var clientLogs = finesse.cslogger.ClientLogger;
clientLogs.init(gadgets.Hub, "Test");

clientLogs.log("This is a  message for Gadget"); // it is never printing

Thanks

[pk88 · Accepted solution]

Hello,

Try Restarting your finesse or Tomcat, it should help in printing the logs. Regarding your custom gadget, try splitting the code into basic structure and then add complexity into it. Please share the console logs if you have issues.

Thanks

[rk06]

Restarting Finesse Tomcat has helped to resolve this issue for now, but do I need to clear cache on server side or start  Tomcat if any modification is done in the custom gadget. FYI using ?nocache  has not helped.