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Incoming call issue"Invalid number format (incomplete number)"

Jamil Hussain
Level 1
Level 1

Dear Cisco Team

I am facing problem with one of my site where we are running UCCE 8.5 , CVP 8.5

I have two voice gateways for incoming and outgoing.

i am facing problem with incoming calls before it was configured with 142 number and recently the customer had changed the number from 142 to 164

i had made changes in the gateway but when i am testing incomiong calls it giving me below error message.

*May  2 11:44:46.749: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x1F45

        Sending Complete
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA9839B
                Exclusive, Channel 27
        Calling Party Number i = 0x0083, '55491715'
                Plan:Unknown, Type:Unknown
*May  2 11:44:46.749: ISDN Se0/0/0:15 Q931: Received SETUP  callref = 0x9F45 cal
lID = 0x36F7 switch = primary-net5 interface = User
*May  2 11:44:46.753: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x
9F45
        Channel ID i = 0xA9839B
                Exclusive, Channel 27
*May  2 11:44:46.753: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0
x9F45
        Cause i = 0x809C - Invalid number format (incomplete number)
*May  2 11:44:46.817: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x1F
45
*May  2 11:44:46.817: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref =
0x9F45

I checked with the provider and he told me that you have problem at your end.

i have also attached the gateway config.Kindly have a look on it and advise please.

Thanks

Regards