06-01-2017 06:16 AM - edited 03-14-2019 05:20 PM
Greetings!
Is it possible somehow to set an individual locale for a single VRU script in ICM v8.5 ?
Thanks in advance for your answers!
06-04-2017 05:54 PM
Is this a trick question? Why can't you set user.microapp.locale just before the microapp. This is a standard approach.
Regards,
Geoff
06-05-2017 02:05 AM
Hello Geoff.
No, thats not a trick question, because the system use an IPIVR solution as VRU.
06-05-2017 05:22 AM
Ah - apologies.
I have my CVP blinders on.
Regards,
Geoff
06-05-2017 06:42 AM
Have you tried the "Set contact info" step found under Contact folder in script editor and setting the "Language" parameter to desired language?
06-05-2017 11:12 PM
Hello Chris!
Thats a good solution but I'm looking for parametr which I can set from ICM AW (i.e. Script Editor or Configuration manager tools ).
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