10-04-2010 01:32 AM - edited 03-14-2019 06:37 AM
Hi All
I seem to remember something about an integrated phone in new CAD version for a release of UCCX version 8. From some presentation.
I just can't find any thing about it. Can any one help me to locate info or correct me.
Solved! Go to Solution.
10-05-2010 06:07 AM
Are you referring to the 'dedicated ACD phone' model? This is/has been on the roadmap documentation for a while. It is not in 8.0 or 8.5 though; stay tuned for a future release.
10-04-2010 01:00 PM
According to the CCX 8.0 CAD User guide, CAD works with IP Communicator, but then it always has. Also there is a mention about Dial Pad being modeless now, seems that it can stay on top.
You have never needed a hard phone if you have a IP Comm phone. This is what I do for remote work all the time.
Hope this helps.
10-05-2010 06:07 AM
Are you referring to the 'dedicated ACD phone' model? This is/has been on the roadmap documentation for a while. It is not in 8.0 or 8.5 though; stay tuned for a future release.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide