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Integrating Cisco CAD (UCCX 8.5) with MS CRM 2011 ( Cisco CAD closed suddenly )

Hi everyone

Does anyone have experience integrating Cisco CAD with MS CRM 2011 ?

things that happen after the integration is when we save , create new record on MS CRM  2011 , Cisco Agent Desktop Close suddenly

We got message / Log on event viewer windows :

cisco error.jpg

whether this occurs due to crashes mshtml ?

if everyone ever had experience with this , please give me advise .

thanks

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