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Integration Agent UCCX to whatsapp APP and other APP (FB , Insta....)

V.Kalhor
Level 1
Level 1

‎09-11-2019 03:49 AM

integrate an Agent Finesse CCX to WhatsApp app (FB , Twitter , .....)  to make chatting and call .

#CUCM

#CCX

#WhatsApp

1 person had this problem
0 Helpful
2 Replies 2

dekwan
Cisco Employee
Cisco Employee

‎09-11-2019 09:46 AM

Hi,

 

Take a look at a similar discussion here: https://community.cisco.com/t5/contact-center/integration-agent-ccx-to-whatsapp-application/td-p/3503192

 

Thanx,

Denise

0 Helpful

simulator00
Level 1
Level 1

‎10-01-2021 06:17 AM

Hi, Did you get the answer? Did you make your self app or find some code or guide to integrate?  

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