Integration Agent UCCX to whatsapp APP and other APP (FB , Insta....)

[V.Kalhor]

integrate an Agent Finesse CCX to WhatsApp app (FB , Twitter , .....)  to make chatting and call .

#CUCM

#CCX

#WhatsApp

[dekwan]

Hi,

Take a look at a similar discussion here: https://community.cisco.com/t5/contact-center/integration-agent-ccx-to-whatsapp-application/td-p/3503192

Thanx,

Denise

[simulator00]

Hi, Did you get the answer? Did you make your self app or find some code or guide to integrate?