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IP IVR question - Media file size

Joshua Smith
Level 1
Level 1

What is the maximum file size for a .WAV file that can be uploaded into the IP IVR server?

1 Reply 1

Deepak Rawat
Cisco Employee
Cisco Employee

There is no such specific limit per wav file but the limit is applied for the whole database i.e., on db_cra_repository in this case wherein all the uploaded media such as prompts, scripts, recordings etc gets saved. The size for this DB is 40 MB cannot be modified, use show uccx dbserver disk command to know the current and total sizes of all the databases within UCCX.

Regards

Deepak