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IP Phone Agent on 8945 phones

robertgalloway
Level 1
Level 1

When using IP Phone Agent on Cisco 8945 phones it works fine other than not being able to exit/minimize the IP Phone Agent screen. You can access the Settings / Directories by pressing the appropriate buttons but when exiting those it returns to IP Phone Agent screen. It prevents user from dialing numbers without first pressing speaker phone / line to remove IP Phone Agent from the screen.

Any ideas?

10 Replies 10

Gajanan Pande
Cisco Employee
Cisco Employee

Hi,

As far as I know, it is working as per design. Do you mean you see this behavior only on 8945 & other phone models it