09-28-2013 04:07 PM - edited 03-14-2019 12:30 PM
Hi guys,
can you kindly tell me what is the service url to configure in CCM in order to use agent to log in with their phone (IPPA).
I have CCX 9.0.
Regards
Alessandro
09-28-2013 08:09 PM
Example:
http://192.168.252.44:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp
from:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_0/installation/guide/cad90ccxig.pdf
HTH,
Chris
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