We have just upgraded our IPCC Enterprise from 4.6 to 7.1. However, I noticed that some of the report templates of the old one are no longer available in 7.1.
One of them is the persvc11 from the Service Peripheral Report.
Is there anyway we can use the old report template in the new one? Or is the data available under different report template?
Release 7.0(0) of WebView for Cisco ICM/IPCC Enterprise & Hosted Editions requires InfoMaker 10.x and also requires that InfoMaker 10.x NOT be installed on the WebView server machine or on the distributor Admin Workstation.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: