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IPCC and CVP in VMWare, same as Call Manager

bilalghayad
Beginner
Beginner

Hi All;

As I know that new version of Cisco Call Manager (version 8) is working based on VMWare (and it is must), so I am asking if there is a versions for IPCC and CVP working on VMWare (this for production and not for LAB).

Appreciate kindly help and support.

Regards

Bilal

3 Replies 3

Please refer to the following link for information on virtualization of the Contact Center Products.

https://www.myciscocommunity.com/message/43999;jsessionid=C884A20DD0DCF09830D5098E2DB4B6E3.node0

Here is a document that shows how to virtualize all of IPCCE components.  It is not clear yet if this is already supported.  If not, I'm sure it'll be supported in the very near future.

http://docwiki.cisco.com/wiki/Unified_Contact_Center_Enterprise

UCCE 8 on VMware 4.0 on the Cisco UCS hardware only.

But in a lab environment, many (most) of us are using VMware in some shape or form.

I have 5 x HP DL380G5 2 CPU servers each with 6GB in a rack running ESX 3.5, with a smaller server for the Virtual Center software. Each ESX host can  support 7 virtual machines - DC, Rogger, AW/HDS, PG, CVP7, CUCM and CUPS. You do need a lot of disc space though - especially CUPS (80GB) and CUCM (40GB). And you need a lot of extra space for snapshots.

Regards,

Geoff

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