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IPCC Enterprise IPPhone agent configuration

varthis
Beginner
Beginner

Hi all,

Has anybody found a document that describes the procedure to configure ipphone agents for IPCC Enterprise 5.0 (as the backup scenario)?

The only thing that I have found on CCO is http://www.cisco.com/univercd/cc/td/doc/product/icm/icmentpr/icm46doc/ipccdoc/cadall/cad46dc/instl46.pdf

which in the end describes the provedure ... like that for IPCC express.

But, what do I have to do to make it work with ICM's CTI server?

Thanks a lot in advance.

Varthis

1 Reply 1

didyap
Frequent Contributor
Frequent Contributor

You might want to refer to the following page on IPCC for more documents and information.

http://www.cisco.com/pcgi-bin/Support/browse/psp_view.pl?p=Software:Cisco_IPCC_Enterprise_Edition&viewall=true

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