04-06-2011 09:09 AM - edited 03-14-2019 07:43 AM
We have IPCC express 7.0 and everything was working fine and without any change suddenly the wall board stoped showing latest statistics. Is there any particular service in IPCC whose reset can resolve this issue or something else has to be invetigated.
04-07-2011 07:18 PM
Hi Rehan,
The issue occurs when the sync is lost. The only workaround, unfortunately, is to restart the engine.
Thank you
Rajani Joshi
04-22-2011 10:48 AM
I have planned to restart the system over the weekend, what steps should be followed during the restart process.We are using UCCX 7.0 in HA mode.
04-22-2011 11:06 AM
Hi,
you can just resatr the node 1, wait until it comes back up and then node 2.
Thank you
Rajani Joshi
04-22-2011 10:59 AM
We use Wallboard too with UCCX5.0 and i hope it works with UCCX8.0 you might want to check Control Center and check which server is Master, then point your browser to that server.
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